Global Partner. Integrated Solutions.

Quality at Nexdigm

At Nexdigm, quality is integral to how we work. Our focus goes beyond doing things right the first time it is about delivering consistent outcomes, every time.

We embed Quality Planning, Quality Control, and inbuilt Quality Assurance into every engagement to ensure reliable, high-quality service delivery that evolves with changing business needs.

Quality underpins how we enable transformation and growth. By bringing together People, Processes, and Technology, our teams uphold strong quality principles to deliver excellence, even in complex and fast-changing environments.

As a multidisciplinary organization with a strong presence across geographies, Nexdigm follows rigorous quality standards with the agility and discipline needed to navigate business complexity with confidence.

With a legacy of over six decades, we help organizations achieve operational excellence, strengthen governance, and drive continual improvement by setting high-performance standards that support sustainable growth.

To move beyond documentation and focus on meaningful outcomes, we adopt the Plan-Do-Check-Act (PDCA) approach as a standard practice. This ensures the right balance between Processes, People, Performance Measures, and organizational mind-sets.

Quality is embedded at every stage of the process and project lifecycle—helping meet client expectations reliably, reduce risks, build trust, and foster long-term relationships.

Quality – The Differentiator

nexdigm’s five quality pillars aiming for excellence

Quality Digitalization is embraced across Nexdigm to strengthen quality culture, enable meaningful engagement, and support future-ready operations. By digitizing quality processes, measuring outcomes, and continuously improving, we deliver consistent and measurable value.

Our quality culture is driven by our people. Nexdigm invests in capability building through Lean and Six Sigma certification programs, while teams are empowered with Basic 7 QC tools to improve efficiency and enhance value delivery.

We further reinforce quality through knowledge-sharing initiatives, recognition for excellence, and participation in industry forums supporting client satisfaction and competitive advantage.

Nexdigm is recognized for its commitment to quality, continuous improvement, and client success. As a trusted partner, assuring quality remains a core responsibility.

Management System Certification

We are ISO 9001 certified for Quality Management and ISO/IEC 27001 certified for Information Security. We comply with GDPR and follow a Personal Information Management System aligned with the ISO/IEC 27701:2019 standard.

MANAGEMENT SYSTEM CERTIFICATION

Nexdigm has been recognized in the Everest Peak Matrix for Finance & Accounting (FAO) and Procurement Outsourcing (PO) services, and featured in the ISG Provider Lens for Procurement BPO and Transformation Services—reflecting our commitment to quality-driven outcomes.

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Reach out to us at ThinkNext@nexdigm.com